Privacy policy
Last updated: March 17, 2026
Excellinity operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as our customers, with a personalized shopping experience (the "Services"). Excellinity is powered by Shopify, which enables us to deliver the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, make a purchase, or conduct any other transaction through the Services, or when you contact us in any other way. In the event of a conflict between our Terms of Use and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal data.
Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read this policy and understand how your information is collected, used, and disclosed as described herein.
Personal Data We Collect or Process
When we use the term "personal data," we mean information that identifies you or can reasonably be associated with you. Personal data does not include information that has been collected anonymously or has been anonymized. Depending on how you interact with the Services and where you reside, we may collect or process the following categories of personal data:
- Contact details, including your name, address, billing address, shipping address, phone number, and email address.
- Financial data, including credit, debit, and bank account numbers, payment method details, and transaction information.
- Account data, including username, password, security questions, preferences, and settings.
- Transaction data, including items you viewed, added to your cart, purchased, returned, or cancelled.
- Communications with us, including information you include in customer service inquiries.
- Device data, including information about your device, browser, IP address, and other unique identifiers.
- Usage data, including information about how you interact with the Services.
Sources of Personal Data
We may collect personal data from the following sources: directly from you, automatically through the Services, from service providers acting on our behalf, and from business partners or other third parties.
Cookies and Similar Technologies
We use cookies and other tracking technologies to improve your browsing experience, personalize content and advertisements, analyze traffic, and understand where our visitors come from. You may accept, decline, or manage your cookie preferences at any time through the consent banner displayed on the website.
How We Use Your Personal Data
We may use your personal data for the following purposes: delivering, personalizing, and improving the Services; marketing and advertising; security and fraud prevention; communicating with you; and complying with legal requirements.
Legal Basis for Processing
The processing of your personal data is based on: performance of a contract, legitimate interest, consent, and legal obligation.
How We Disclose Personal Data
In certain circumstances, we may disclose your personal data to third parties, including Shopify and service providers, business and marketing partners, affiliated companies, and in connection with commercial transactions or legal obligations.
Our Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal data related to access to and use of the Services. For more information on how Shopify uses your data, please refer to Shopify's Consumer Privacy Policy.
Third-Party Websites and Links
The Services may contain links to websites operated by third parties. We recommend reading their privacy policies, as we are not responsible for the privacy or security of those websites.
Data Relating to Children
The Services are not intended for children, and we do not knowingly collect personal data from minors. If you are the parent or guardian of a child who has provided us with personal data, please contact us at support@excellinity.com to request its deletion.
Security and Data Retention
Please note that no security measures are perfect, and we cannot guarantee absolute security. How long we retain your personal data depends on various factors, including the need for the data to manage your account, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on where you reside, you may be entitled to some or all of the following rights: the right of access, the right to deletion, the right to correction, the right to data portability, and the ability to manage your communication preferences.
To submit a request regarding your rights, please contact us at support@excellinity.com
Complaints
If you wish to raise a complaint about how we handle your personal data, please contact us at support@excellinity.com
International Transfers
Please note that we may transfer, store, and process your personal data outside your country of residence, using recognized transfer mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated policy will be posted on this website with a revised "Last updated" date.
Contact Us
For questions regarding this Privacy Policy or to exercise your rights, please contact us at: support@excellinity.com
Excellinity is the entity responsible for processing your personal data in accordance with applicable data protection laws.